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The following information can help ensure a secure and worthwhile shopping experience.

All APSI customers will be given a user name and password and link to access the special APSI Section of the College Board's Online Store. User information will be supplied to APSI directors by email, or regular mail if necessary. APSI Directors who have not received usernames and passwords should contact [email protected].

Vertical Teams Publications

There is no longer the need to place two separate orders for materials. Vertical Teams publications can now be ordered at the same time! The information that follows will provide instructions on how to place an order.

Customer Service/Contact Information

Questions about APSI orders and requests for publication information about publications offered in the College Board's APSI Store should be directed to:

  • College Board Publications
  • Customer Service Operations
  • P.O. Box 7500
  • London, KY 40742-7500
  • Phone: 800-323-7155 
  • Fax: 888-321-7183
  • Email: [email protected]

Please remember to provide your order number and as much information as you can with your inquiry.

Offline Ordering

If you prefer, you may place your APSI order offline by fax or mail. Purchase orders, American Express, Discover, MasterCard, and VISA are accepted.

By Fax:

  • Purchase orders above $25 may be faxed to Customer Service Operations at 888-321-7183.

By Mail:

  • To order APSI items by mail by Purchase Order or credit card , send your request to:
    • College Board Publications
    • Customer Service Operations
    • P.O. Box 7500
    • London, KY 40742-7500

Payment must be included with all orders mailed to the College Board. Please allow 14 calendar days upon receipt of your order for processing and delivery.

Shipping and handling

Same day shipping is not available.

Orders placed 14 Calendar Days before Requested Delivery Date = Free shipping

Orders placed within 14 Calendar Days of the Requested Delivery Date = Shipping fee of 15% of APSI order subtotal is applied.

Ordering non APSI Titles

Orders that include non APSI titles will be charged postage for only the non APSI item ordered at the standard postage rate located on this page.

Return/Refund Policy

Orders for APSI specific materials can not be returned.


Contact Customer Service using the information above. Cancellations are not guaranteed once your order is placed for processing.