I forgot my password—how do I reset it?

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To reset your password, follow these steps:

  1. Go to Forgot Password
  2. Submit the username and email address associated with your account. (If you forgot your username, get that first through the Forgot Username page.)
  3. You'll be asked to answer your security question. If you correctly answer it, you'll be able to reset your password and access your account.
  4. If we don't have enough information to securely verify your identity, or if you can't correctly answer your security question, click Email Me My Password on the security question page to receive a temporary password.

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