To reset your password, follow these steps:
- Go to Forgot Password.
- Submit the username and email address associated with your account. (If you forgot your username, get that first through the Forgot Username page.)
- You'll be asked to answer your security question. If you correctly answer it, you'll be able to reset your password and access your account.
- If we don't have enough information to securely verify your identity, or if you can't correctly answer your security question, click Email Me My Password on the security question page to receive a temporary password.
Still have a question?
- See all account help FAQs.
- Call us at 866-315-6068.