Completing the Sign-up Form
- Should I create more than one account?
- Why do I need to supply this sign-up form information?
- What's the security question used for?
- Why am I asked for both student and parent information?
- Why can I enter information about only one parent?
- Why do I need a number in my password?
- Why am I being warned that my email is already associated with an account?
Your Username and Password
- I forgot my username — how do I get it?
- I forgot my password — how do I reset it?
- Why isn't my temporary password showing up or working?
- Where did the security questions come from?
- What if I can't answer the security question?
- What if I no longer have access to my email address?
- Why is my account locked?
- Why am I getting emails about my account when I didn't request any changes or information?
- How do I change my username or password?
Still have a question?
- Visit account help for more FAQs.
- For SAT account help, call 866-756-7346.
- For PSAT/NMSQT, PSAT 10, or PSAT 8/9 account help, call 866-433-7728.
- For AP account help, call 888-225-5427.
- For CLEP account help, call 800-257-9558.