Creating and Managing Your Account
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Why should I create a College Board account?
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How do I create an account?
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Should I create more than one account?
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How do I create a secure password?
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How do I update my personal information and/or email address?
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How do I change my email preferences?
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How do I change my username or password?
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How do I change the name associated with my account?
Troubleshooting
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I forgot my username—how do I get it?
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I forgot my password—how do I reset it?
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How do I sign in to my account?
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How do I sign out of my account?
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Why isn't my temporary password showing up or working?
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What if I can't answer the security question?
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What if I no longer have access to my email address?
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Why is my account locked?
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Why am I being warned that my email is already associated with an account?
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How do I delete my account?
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What is my College Board ID?
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What is my CBFinAid ID?
AP 2019-20 Interim Accounts
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What is an AP 2019-20 interim account?
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Do I need an AP 2019-20 interim account?
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Why can’t I use my AP 2019-20 interim account indefinitely?
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What do I do if I remember my original username and password after I’ve already created an AP 2019-20 interim account?
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What does it mean to merge my accounts?
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Will my SSD accommodations be connected to my AP 2019-20 interim account?
Contact Information
Still have a question?
- Call us at 866-315-6068.
- Email us at any of the addresses below:
SAT: [email protected]
PSAT-related assessments: [email protected]
AP: [email protected]
CLEP: [email protected]
General questions: Contact us.